Frequently Asked Questions

How many items can I check out?

According to our circulation policy, patrons are welcome to borrow up to 99 items. Due to the popularity of our audio-video material, borrowers will be limited to 10 DVDs per borrower.

How long can I check items out?

According to our circulation policy, DVDs and Express Books circulate for one week. Museum passes are due back at the Library by 10:00 am the next day. All other material may be taken out for three weeks.

Items will now automatically renew if:

• Another patron is not waiting for the item,
• You have renewals left for that item, and
• You have a valid library card in good standing.

If we have a current email address on file, you will receive an email stating whether the renewal was successful or the item needs to be returned.

I am not a Suffield resident. Can I borrow from your library?

According to our circulation policy, non-Suffield residents are invited to borrow items from KML, with the following provisions.

Residents of Other CT Towns: Connecticut residents from other towns, with a current library card from their hometown library, are entitled to all of the borrowing privileges that Suffield residents enjoy.

Out-of-State Residents: Borrowing privileges may be extended to out-of-state residents, with a current id. A provisional, one-year card can be issued, but is kept at the circulation desk. Connecticut public library cards are valid at all Connecticut public libraries for Connecticut residents only.

Teachers: Teachers in Suffield public schools may obtain a fine-exempt library card for the academic year to be used only for materials for classroom purposes.

Suffield Academy: Suffield Academy students with valid Connecticut library cards may use those cards at the library. Students from out of state or from other countries may be granted provisional cards for use at this library only. These cards are valid through the school year and may be renewed annually while the student remains at the Academy. All other Academy personnel are entitled to use of the library as residents or as out-of-town residents, depending upon where they live.

I forgot my catalog password. How do I reset it?

You can reset your password for the library catalog as long as we have a valid email address on file.

If you do not have an email address, please call us directly at (860) 668-3896 or stop by the library, and we will be happy to assist you.

Can I return my KML books at another library?

Kent Memorial Library materials can be returned to most public libraries in Connecticut, thanks to a service by the Connecticut State Library called deliverIT CT.

Please note, however, that if you return items to a library outside of our library system, your items will not checked in until they reach KML. Items returned this way will be checked in as the date the other library received them; time spent in transit will not result in late fees (or additional late fees, if the item was already late by the time you returned them.)

For example, Enfield Public Library is geographically nearby but part of another library system. Items returned there will be sent back to KML, but cannot be checked in until we received them.